Legal

Privacy Policy

Effective date: 1 June 2025

1. Introduction

Kotendzhy s.r.o. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or communicate with us for B2B trading purposes.

2. Data Controller

Kotendzhy s.r.o. — Registered in the Czech Republic — Prague, Czech Republic — Email: info@kotendzhy.org — Phone: +420 602 200 930

3. Information We Collect

We may collect and process the following data:

  • Business contact details (company name, contact person, email, phone number)
  • Professional information relevant to trade inquiries (VAT ID, business registration)
  • Communication history (emails, messages, meeting notes)
  • Website usage data via cookies and analytics

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and respond to business inquiries and offers
  • To manage B2B trading relationships and contracts
  • To comply with legal and tax obligations (accounting, VAT, customs)
  • To improve our website and services
  • To send relevant business communications (with your consent where required)

5. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity — to perform our B2B trading agreements
  • Legal obligation — to comply with Czech and EU tax, customs and commercial law
  • Legitimate interest — to manage business relationships and prevent fraud
  • Consent — for marketing communications (where applicable)

6. Data Sharing

We do not sell your personal data. We may share data with:

  • Logistics and shipping partners to fulfill deliveries
  • Tax and customs authorities as required by law
  • Professional advisors (accountants, legal counsel)
  • Service providers who assist our business operations

All third parties are bound by confidentiality and data protection obligations.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting and tax requirements. Typically, business contact data is retained for the duration of the trading relationship plus 5 years in accordance with Czech commercial and tax law.

8. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (where applicable)
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at info@kotendzhy.org.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. This includes secure servers, encrypted communications and access controls.

10. Cookies

Our website uses essential cookies to ensure proper functionality. We may use analytics cookies to understand website usage. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact Us

For questions about this Privacy Policy or our data practices, please contact us at info@kotendzhy.org or by phone at +420 602 200 930.